REFUND POLICY of Bonbon Pottery

Reschedule and Cancellation Deadline

  • DIY Pottery Painting Session: Cancel or reschedule up to 2 days before the event.
  • DIY Wheel Throwing Session: Cancel or reschedule up to 2 days before the event.
  • Pottery Classes (Bon-Build and Shape and Shade): Cancel or reschedule up to 5 days before the event.
  • Party Event: Cancel or reschedule up to 7 days before the event.
Please ensure to cancel or reschedule your booking by the respective deadline for your scheduled class or workshop. Cancellations or reschedules made within these deadlines are eligible for a full refund. If you cancel or reschedule after the deadline, you will forfeit the payment made, including payments for any additional purchases.
 
If, at the time you made the booking, it was already outside the cancellation or rescheduling deadline, you won’t be eligible to cancel or reschedule.
 
For instructions how to manage your booking, take a look at How can I reschedule or cancel my booking
 

Last updated: 15/11/2023